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Josephine Penelope

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Policies

Cancellations

Please call the office at
860-434-1763 24 hours ahead of time if you know you are not going to make your appointment or drop-off for surgery. We want to serve all of our clients in a timely manner, but when we get no-shows we have just lost an opportunity to schedule someone else's pet who needs us, too. Please be cognizant of other pet owners' needs.

Limited Office Distractions

We are currently working on becoming a Fear Free ™ facility! This is the main reason we limit the amount of pets and people inside the facility at one time. Limiting the number of pets and people in the building helps ensure your cat or dog has a less stressful experience. 

 

Prescription Refills

There are now TWO ways you can order your refills! You may do so by calling the office at
860.434.1763, or you can request a refill through our PetDesk app. Please know that either way you make your request, we require AT LEAST 24 HOURS advanced notice to fill your prescription.

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"Tyson"

Would you like to become a client?
Please call
860.434.1763.
We do not schedule appointments or send estimates via email.

Clients can request appointments, place an order for refills, or request records through their PetDesk app, or by calling the office at 860.434.1763

We are CLOSED on
the following holidays:

New Year's Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day

All estimates and appointments must be requested by calling 860.434.1763

445 Shore Rd, Old Lyme, CT 06371
Office:
860.434.1763
Fax: 860.434.0880
clarkvet@outlook.com

Office Hours:
Monday - Friday  7:30am-6:00pm
Saturday  7:30am-1:00pm
Sunday  Closed

How are we doing?
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Please contact Peri Smith if you are having issues
with PetDesk, the website or our social media pages.

We Accept:

Visa, American Express,
Discover, MasterCard

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Please download our
new app today!

© 2025 Clark Veterinary Hospital. All Rights Reserved. spay and neuter

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